
State Farm® Insurance Agent Jen Ricci-Abeloff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Thompson
August 23, 2025
"These ladies deserve 5 stars. Customer for years. They go the extra mile. They seem to have our needs as important and not just another insurance payment.. Thank you for what you do"
Jerry Verbickas
August 18, 2025
"Amanda was very helpful. Did a great job trying to help me."
Maureen Leidinger
August 15, 2025
"I called this office for a car insurance quote, and I worked with Anna. She was knowledgeable, kind, and patient! She answered all my questions and ran a few different quotes, so I was able to decide what coverage was best. I ended up with a great, affordable policy. Be sure to give this office a call!"
Rich Byron
August 5, 2025
"been with Jen state farm for over 10 years and will continue... always very responsive and helpful. very happy"
Tyler Bruno
August 4, 2025
"Impeccable customer service and quality of service. Staff is patient, polite and very helpful with any questions or concerns. I will continue to go through this office! They are a great crew!"
Nancy Scheb
July 9, 2025
"I have always been happy with the quality of service I have received from this office. I'll stick with you. Everyone is polite and professional. I really like when you call, you get a (real live person) with whom to speak. Please don't ever change that. 😊"
Vanessa T
July 9, 2025
"The entire team is amazing! They truly care and have their customers best interest at heart!"
Nicole Walsh
June 17, 2025
"Office staff were very professional and courteous. Anna was especially helpful to me in obtaining a new homeowners policy during a stressful time. I highly recommend Jen and her team to anyone who is looking!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Al Leoncini
June 9, 2025
"I have been with State Farm for many years. Jen and her staff are absolutely the best at what they do. They make doing business with them a pleasure. I highly recommend them for all your insurance needs"
patricio karolys
June 5, 2025
"Very friendly staff, solved all my problems, excellent service"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Scott Gilgallon
April 19, 2025
"Best local insurance agency! Everyone is so nice and knowledgeable…They always help me out with any questions I have. You’re not just a number with them!"
"We treat our customers like family! Thank you for your review, Scott. Happy to help with all of your insurance needs."
Jeannie Musumeci
April 16, 2025
"Jen and her staff were so helpful, quick and kind. I always have the best experience when I call the office."
Carol Burti
April 16, 2025
"Immediate,professiobal,compassionate,kind and great listening.Was able help and straighten out the concerns.Very grateful. CAROL BURTI"
Natalie Z
April 15, 2025
"Jen and her staff, especially Anna, are always there when I call and need something. They always get back to me with in the same day. I always had home and life with State Farm, but changed 3 vehicles over because they are so thorough with service and also very knowledgeable. If I could give her 20 stars , I would!"
"Thank you so much for your review, Natalie! We're glad that we could help you with your Auto, Home, and Life Insurance! Thats so great to hear. I will certainly relay the message to Anna. She deserves the praise that she gets! Maybe someday, they will change the stars to 20. In that case, I'll be sure to let you know! (: -Jen"
Christine Marcinko
April 10, 2025
"Good employees that keep you aware of discounts and better rates"
Thomas Mozeleski
April 10, 2025
"I've had a few insurance companies over the years, but Jen goes above and beyond anything I need! Very prompt and thorough. Also, State Farm seems to have the best rates and when I have a claim they take care of it. I hope to stay with them for years."
Cindy Parrino
April 9, 2025
"I recently had the pleasure of working with Jen, Marissa and Anna at Jen Ricci- Abeloff State Farm Insurance agency and I couldn’t be more impressed with their level of service. Each of them was not only friendly and professional, but also incredibly responsive whenever I had a question or needed clarification they were quick to reply, and the information they provided was always accurate and helpful. They made the entire process seamless and took the time to ensure I understood all the details. I highly recommend this team for anyone looking for top-notch customer service and Insurance expertise."
Melissa Gilgallon
April 9, 2025
"Would not trust my insurance needs with any other insurance agency. Anna is amazing to work with and shows so much compassion. Exceptional service and best team around!"
BossLadii Monk
April 8, 2025
"Wonderful team. Everyone is so nice and knowledgeable about insurance. Would not want to use anyone else. My Questions and concerns are always answered quickly."
Evelyn B Miller
April 7, 2025
"Jen and her staff are the best."
"Thank you Evelyn!!! I learned from the best all those years ago at Service Merchandise! ❤️"
Mari Gurz-Michaels
March 13, 2025
"Exceptional, personalized service. They truly go above and beyond. I know that I and my family are taken care of."
Kelly Lettieri
December 31, 2024
"This agency provides excellent customer service. Marissa Vinansky was exceptional in handling fixing a payment issue both patiently and with engagement. They listen to their customers and provide answers quickly. We also have seen how Jen Ricci gives back to the local community. Her generosity reflects her personality and service. We will keep using this firm."
"Thank you for your review Kelly! We love taking good care of our customers & our community. Like a good neighbor, we’re there!"
Alyssa Marinucci
December 9, 2024
"Great company but Anna is the star of the show! Friendly, helpful, knowledgeable and good for a laugh!"
Mike Rusinko
November 18, 2024
"Jen And her entire staff have always been and continue to be exceptional in every aspect of my insurance needs. They are personable, responsive, and helpful in guiding me through a variety of life situations. I give my highest rating and recommendation to Jen Ricci-Abeloff in Dunmore."
"Hi Mike, we appreciate the kind words and the high rating! We're truly grateful for your trust in us. The entire team works hard to provide exceptional service, and it’s wonderful to hear that you had a great time with us. We're always here to help you if you need assistance in the future- Jen "
Candice Hall
November 15, 2024
"We have utilized services with State Farm for the past 5 years since relocating to Pennsylvania. Their bundle package for home, auto and life has allowed us to save tremendously and provided one stop shopping for our coverage needs. The entire staff is a pleasure to work with and they are definitely subject matter experts in their field for all types of insurance coverages. Highly recommended and pleased with the services rendered."
"Hi Candice, Thank you for your thoughtful review! We’re thrilled to hear that we helped you receive the best insurance for you. It’s wonderful to know that you’ve had such a positive experience with the team. Your recommendation means a lot to us, and we’re here for you anytime you need assistance in the future!- Jen "