State Farm® Insurance Agent Jen Ricci-Abeloff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
michael santarsiero
February 6, 2026
5
out of
5
rating by michael santarsiero
"I’ve known Jen my agent since she was a secretary in the office. She has always treated my family without standing service wonderful kindness. She’s just a beautiful human being. Thank you for all your hard work over the years Jen God bless you."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jen Ricci-Abeloff’s Team here in Dunmore . "
Casandra Chagaris
February 5, 2026
5
out of
5
rating by Casandra Chagaris
"I recently got a select term life policy from Marissa in the office! She was very informative and understanding through the whole process."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Timothy Pierce
February 2, 2026
5
out of
5
rating by Timothy Pierce
"I have been going through this office for my life insurance for over 25 years. My wife passed away last year and honestly, after dealing with State Farm in another state before, I honestly wasn’t expecting State Farm to pay her life insurance. I thought the company would come up with a reason why they wouldn’t pay. I’m not much on faith in corporations. The representatives in Jen’s office were great, empathetic, and paid the policy with no issues. It almost made me feel guilty about doubting the overall corporation. I mean they pay a pile of cash on football commercials, I didn’t think they would have enough left to pay on policies. I never doubt Jen or her office, just the corporation."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Ally Zolin
January 31, 2026
5
out of
5
rating by Ally Zolin
"Kelly and Anna at Jen Ricci-Abeloff State Farm were amazing—knowledgeable, responsive, and made the entire process easy. Kelly and Anna provided excellent customer service and were a pleasure to work with. Highly recommend Kelly and Anna!"
We responded:
"Ally, thank you for your wonderful review of State Farm Agent Jen Ricci-Abeloff’s Team! Ally, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jen Ricci-Abeloff’s Team! "
bobbi perrone
January 30, 2026
5
out of
5
rating by bobbi perrone
"What a wonderful place! Walking in you just feel a beautiful atmosphere with all of the ladies at State Farm! Such dolls! Thank you for all you do for me and my family!"
We responded:
"Thank you so much for the 5-stars, bobbi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
John Trama
January 30, 2026
5
out of
5
rating by John Trama
"My experience here was excellent, the customer service far exceeded my expectations. Very knowledgeable but also a very professional but in real nice feeling. I can’t say enough about the experience."
We responded:
"John, thank you for your wonderful review of State Farm Agent Jen Ricci-Abeloff’s Team! John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jen Ricci-Abeloff’s Team! "
Amanda Gravine
January 30, 2026
5
out of
5
rating by Amanda Gravine
"My whole family and I have insurance through Jen Ricci Abeloff State Farm, and we have had such a great experience with their office. Jen, Anna and Marissa are always so helpful, patient, and kind. They explain everything clearly and make insurance feel way less overwhelming. It’s really nice knowing I can reach out and talk to someone who cares. Highly recommend this team!"
We responded:
"Thank you for the 5-star review, Amanda! Here on State Farm Agent Jen Ricci-Abeloff’s Team, we are proud to serve our community and appreciate your recognition. "
Elena Flynn
January 30, 2026
5
out of
5
rating by Elena Flynn
"Marissa provided excellent service and very knowledgeable. The process was easy, and I feel secure knowing my family is protected. Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Elena! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Anne McQueen
January 30, 2026
5
out of
5
rating by Anne McQueen
"We switched to State Farm last year and we are very impressed with the first class service at Jen Ricci- Abeloff State Farm in Dunmore. Jen’s staff is always friendly and helpful. Highly recommend!"
We responded:
"We are grateful for your 5-star review, Anne! Thanks for taking a moment to share your positive rating of State Farm Agent Jen Ricci-Abeloff’s Team here in Dunmore . "
Samantha Z
January 30, 2026
5
out of
5
rating by Samantha Z
"Best experience I’ve ever had when dealing with insurance! I highly recommend going to Jen Ricci-Abeloff. Jen, Anna, Marissa, Kelly, Cassie, and Michaela offer exceptional service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jen Ricci-Abeloff’s Team. "
Becca Joy
January 30, 2026
5
out of
5
rating by Becca Joy
"Kelly and Anna are absolutely amazing! From start to finish, they made the entire insurance process smooth, stress-free, and actually enjoyable (which I didn’t think was possible with insurance 😅)Anna is incredibly knowledgeable and responsive, and Kelly was always helpful and attentive, making sure nothing fell through the cracks. Together, Kelly and Anna took the time to explain all of my options so I felt confident in my decisions. Their teamwork and dedication truly reflect extraordinary customer service. You can tell they genuinely care about their clients and want what’s best for them—not just a quick sale. If you’re working with the Jen Ricci-Abeloff State Farm team, Kelly and Anna are the people you want helping you!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Dunmore to know that you had such a wonderful experience with us here on State Farm Agent Jen Ricci-Abeloff’s Team. Thank you so much for the 5-stars, Becca! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jen Ricci-Abeloff’s Team anytime. "
Stacy Mason
January 28, 2026
5
out of
5
rating by Stacy Mason
"I called and spoke with Marissa regarding my payment and she told me give it a couple of days and see what happens. Marissa called me today and told me everything is good..I was with Allstate for over 30 yrs. Their prices went through the roof. I was referred to Jen and her staff and the are so friendly and kind.. best move I made was switching from Allstate to Jen (State Farm)."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jen Ricci-Abeloff’s Team! We deeply appreciate your kind words here in Dunmore . "
john Craven
January 19, 2026
5
out of
5
rating by john Craven
"My experience with Jen and her team was exactly what you would hope for in an insurance group and they totally helped ease the stress of being in an accident. So glad we decided to move to her group a few years ago and trust her with all of our insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Carlos Fernandes
January 19, 2026
5
out of
5
rating by Carlos Fernandes
"While having State Farm insurance for myself and my family this office has been nothing short of delivering outstanding service that feels personal, reliable and genuinely caring. The staff is amazing, and always go above and beyond. Any questions I have always gets answered quickly, which makes a huge difference for me. I’d recommend this office to anyone who wants insurance that feels supportive and wants a trustworthy company that truly takes care of you and makes you feel part of the family."
We responded:
"Thank you so much for this incredibly kind and thoughtful review! It truly means the world to us to know that you and your family feel supported, cared for, and part of our office family. Our team works hard to provide service that’s personal, reliable, and responsive, and your words are such a meaningful reminder of why we do what we do. We’re so grateful for your trust and recommendation—and we’re always here whenever you need us! ❤️🏡"
Melissa Martini
January 18, 2026
5
out of
5
rating by Melissa Martini
"Best insurance agent by far!"
We responded:
"Wow—best agent by far is a huge compliment! Thank you for taking the time to leave such a kind review. We appreciate you more than you know and are always happy to help! ❤️"
James Gember
October 31, 2025
5
out of
5
rating by James Gember
"Great office. Everyone takes the time to ensure you are treated well and they find the right solution for you. We have been using them for over 10 years Jen, Marissa, and Anna have been pleasant helpful and great to work with whenever we have called. If there was an issue with a claim or any questions they truly treat you right. Thank you."
We responded:
"Thank you so much for the wonderful review and for trusting our office for over 10 years! We truly appreciate your loyalty and kind words. It means a lot to hear that you’ve consistently felt well taken care of and supported when it matters most. I’ll be sure to share your compliments with Marissa and Anna—they’ll be so grateful to hear this. Thank you for allowing us to help protect what matters most to you. We’re always here whenever you need us! ❤️🏡"
Nicholas Kindborg
October 9, 2025
5
out of
5
rating by Nicholas Kindborg
"Highly Recommend! Jen Ricci-Abeloff State Farm has been amazing to work with. The team is friendly, professional, and always willing to help. They made everything easy and stress-free. I fully back this insurance company and their employees – they truly care about their clients. – Nicholas"
We responded:
"Thank you so much, Nicholas! 🌟 We truly appreciate your kind words and your trust in our State Farm team. It means the world to us that you found your experience easy and stress-free — that’s exactly what we aim for! Our office is all about helping our Good Neighbors feel cared for and confident in their coverage. We’re grateful to have you as part of our State Farm family! – Jen Ricci-Abeloff & Team ❤️ "
David Kaczmarek
September 25, 2025
5
out of
5
rating by David Kaczmarek
"Fantastic to deal with. Marissa walked me right through all I needed to do tso i can have piece of mind that my family will be well taken care in the event of tragedy."
We responded:
"Thank you so much for your thoughtful review! ❤️ We’re so glad to hear that Marissa was able to make the process smooth and give you peace of mind knowing your family will be protected. That’s exactly what we’re here for — helping our Good Neighbors feel confident and cared for every step of the way. We truly appreciate your trust in us! – Jen Ricci-Abeloff & Team 🌟 "
Jennifer
September 12, 2025
5
out of
5
rating by Jennifer
"Great customer service, easy to talk to, always ready, willing and able to answer any questions that come up. Will work with you to accommodate your budget."
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that our team has made things easy and helpful for you. We always strive to provide great customer service and find coverage that fits both your needs and your budget. We truly appreciate your trust and the opportunity to be your Good Neighbors! – Jen Ricci-Abeloff & Team ❤️ "
beth frushon
September 8, 2025
5
out of
5
rating by beth frushon
"Love working with this group. Have them for all insurance needs from home to life and cars."
We responded:
"Thank you so much for your wonderful review! ❤️ We’re so grateful to be your choice for all your insurance needs — from home to life and cars. Our team truly loves helping our Good Neighbors protect what matters most, and we’re thankful for the trust you place in us every day! – Jen Ricci-Abeloff & Team 🌟 "
Michael Thompson
August 23, 2025
5
out of
5
rating by Michael Thompson
"These ladies deserve 5 stars. Customer for years. They go the extra mile. They seem to have our needs as important and not just another insurance payment.. Thank you for what you do"
We responded:
"Thank you so much for your kind words and longtime loyalty! ❤️ It means the world to us to know you feel cared for — that’s exactly what we strive for every day. We’re so grateful to have wonderful customers like you who make what we do so rewarding. Thank you for trusting our team to take care of what matters most to you! – Jen Ricci-Abeloff & Team 🌟 "
Jerry Verbickas
August 18, 2025
5
out of
5
rating by Jerry Verbickas
"Amanda was very helpful. Did a great job trying to help me."
We responded:
"Thank you so much for your kind words! 🌟 We’re so glad to hear that Amanda was able to help and provide a great experience. Our team always strives to go above and beyond for our Good Neighbors — we truly appreciate you taking the time to share your feedback! – Jen Ricci-Abeloff & Team ❤️ "
Maureen Leidinger
August 15, 2025
5
out of
5
rating by Maureen Leidinger
"I called this office for a car insurance quote, and I worked with Anna. She was knowledgeable, kind, and patient! She answered all my questions and ran a few different quotes, so I was able to decide what coverage was best. I ended up with a great, affordable policy. Be sure to give this office a call!"
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Anna provided such knowledgeable and caring service while helping you find the right coverage. Our team always strives to make the process easy and personalized, and we’re so glad you found a policy that fits your needs and budget. We truly appreciate your recommendation and the trust you’ve placed in us! – Jen Ricci-Abeloff & Team ❤️ "
Rich Byron
August 5, 2025
5
out of
5
rating by Rich Byron
"been with Jen state farm for over 10 years and will continue... always very responsive and helpful. very happy"
We responded:
"Thank you so much for being part of our State Farm family for over 10 years! ❤️ Your continued trust and kind words mean the world to us. We’re always happy to help and proud to be there whenever you need us. Here’s to many more years of working together! – Jen Ricci-Abeloff & Team 🌟 "
Tyler Bruno
August 4, 2025
5
out of
5
rating by Tyler Bruno
"Impeccable customer service and quality of service. Staff is patient, polite and very helpful with any questions or concerns. I will continue to go through this office! They are a great crew!"
We responded:
"Thank you so much for your wonderful review! 🌟 We truly appreciate your kind words and are so glad to hear our team has provided the service and care you deserve. It means so much that you trust us to handle your insurance needs — we’re lucky to have amazing customers like you! – Jen Ricci-Abeloff & Team ❤️ "