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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Salvatori

February 17, 2026

5  out of  5
rating by Diane Salvatori
"Speaking to Marissa She was so helpful and explaining everything that I needed to know..."
We responded:
"Diane, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jen Ricci-Abeloff’s Team here in our Dunmore office. "
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Sharie Burling

February 17, 2026

5  out of  5
rating by Sharie Burling
"I love this office. We have been with them from the beginning. The “jingle” is true! State Farm is there."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jen Ricci-Abeloff’s Team. "
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George Borgia

February 16, 2026

5  out of  5
rating by George Borgia
"I've been with Jen for as long as I can remember a wonderful agent"
We responded:
"George, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ann Geis

February 16, 2026

5  out of  5
rating by Ann Geis
"I have been with State Farm for many years: when I moved to PA I was extremely fortunate to find Jen with State Farm Insurance in 2012. My experience dealing with Jen and her office staff has been amazing; excellent customer service!! In all my years with State Farm I can honestly say I have never experienced anything like it anywhere else. Thank you Jen, Kelly and the rest of the team... always a great experience dealing with you."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jen Ricci-Abeloff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dunmore ."
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Nancy Leschinsky

February 16, 2026

5  out of  5
rating by Nancy Leschinsky
"We have been with Jen for many years. We have all our properties with State Farm. Our children have their vehicles insured by Jen. Her service is outstanding."
We responded:
"Thanks so much for the fantastic rating, Nancy! We are so glad you had a positive experience with us here on State Farm Agent Jen Ricci-Abeloff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jason Flynn

February 11, 2026

5  out of  5
rating by Jason Flynn
"Jen and Marissa made the whole process simple, and answered any questions I had quickly."
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Amanda Gravine

January 30, 2026

5  out of  5
rating by Amanda Gravine
"My whole family and I have insurance through Jen Ricci Abeloff State Farm, and we have had such a great experience with their office. Jen, Anna and Marissa are always so helpful, patient, and kind. They explain everything clearly and make insurance feel way less overwhelming. It’s really nice knowing I can reach out and talk to someone who cares. Highly recommend this team!"
We responded:
"Thank you for the 5-star review, Amanda! Here on State Farm Agent Jen Ricci-Abeloff’s Team, we are proud to serve our community and appreciate your recognition. "
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Melissa Gilgallon

January 30, 2026

5  out of  5
rating by Melissa Gilgallon
"Working with Anna was such a great experience! She is incredibly helpful, patient, and always quick to respond. She went above and beyond to make sure I had the right coverage and understood all my options. You can tell she truly cares about her clients—highly recommend!"
We responded:
"Thank you so much for your wonderful review! ❤️ We’re so grateful for your trust and kind words. Anna will be thrilled to hear your feedback — she truly cares about every customer she helps. Our whole team strives to provide compassionate, exceptional service, and it means the world to know that shines through!

– Jen Ricci-Abeloff & Team 🌟
"
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anna marie marushock

January 30, 2026

5  out of  5
rating by anna marie marushock
"What an amazing team! Anna always goes above and beyond! Everyone in the office is wonderful! They make it effortless and you can truly feel how much they care! Best team ever!"
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Elena Flynn

January 30, 2026

5  out of  5
rating by Elena Flynn
"Marissa provided excellent service and very knowledgeable. The process was easy, and I feel secure knowing my family is protected. Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Elena! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Stacy Mason

January 28, 2026

5  out of  5
rating by Stacy Mason
"I called and spoke with Marissa regarding my payment and she told me give it a couple of days and see what happens. Marissa called me today and told me everything is good..I was with Allstate for over 30 yrs. Their prices went through the roof. I was referred to Jen and her staff and the are so friendly and kind.. best move I made was switching from Allstate to Jen (State Farm)."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jen Ricci-Abeloff’s Team! We deeply appreciate your kind words here in Dunmore . "
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James Gember

October 31, 2025

5  out of  5
rating by James Gember
"Great office. Everyone takes the time to ensure you are treated well and they find the right solution for you. We have been using them for over 10 years Jen, Marissa, and Anna have been pleasant helpful and great to work with whenever we have called. If there was an issue with a claim or any questions they truly treat you right. Thank you."
We responded:
"Thank you so much for the wonderful review and for trusting our office for over 10 years! We truly appreciate your loyalty and kind words. It means a lot to hear that you’ve consistently felt well taken care of and supported when it matters most. I’ll be sure to share your compliments with Marissa and Anna—they’ll be so grateful to hear this. Thank you for allowing us to help protect what matters most to you. We’re always here whenever you need us! ❤️🏡"
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Nicholas Kindborg

October 9, 2025

5  out of  5
rating by Nicholas Kindborg
"Highly Recommend!

Jen Ricci-Abeloff State Farm has been amazing to work with. The team is friendly, professional, and always willing to help. They made everything easy and stress-free.

I fully back this insurance company and their employees – they truly care about their clients.

– Nicholas"
We responded:
"Thank you so much, Nicholas! 🌟 We truly appreciate your kind words and your trust in our State Farm team. It means the world to us that you found your experience easy and stress-free — that’s exactly what we aim for! Our office is all about helping our Good Neighbors feel cared for and confident in their coverage. We’re grateful to have you as part of our State Farm family!

– Jen Ricci-Abeloff & Team ❤️
"
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David Kaczmarek

September 25, 2025

5  out of  5
rating by David Kaczmarek
"Fantastic to deal with. Marissa walked me right through all I needed to do tso i can have piece of mind that my family will be well taken care in the event of tragedy."
We responded:
"Thank you so much for your thoughtful review! ❤️ We’re so glad to hear that Marissa was able to make the process smooth and give you peace of mind knowing your family will be protected. That’s exactly what we’re here for — helping our Good Neighbors feel confident and cared for every step of the way. We truly appreciate your trust in us!

– Jen Ricci-Abeloff & Team 🌟
"
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Michael Thompson

August 23, 2025

5  out of  5
rating by Michael Thompson
"These ladies deserve 5 stars.
Customer for years.
They go the extra mile.
They seem to have our needs as important and not just another insurance payment..
Thank you for what you do"
We responded:
"Thank you so much for your kind words and longtime loyalty! ❤️ It means the world to us to know you feel cared for — that’s exactly what we strive for every day. We’re so grateful to have wonderful customers like you who make what we do so rewarding. Thank you for trusting our team to take care of what matters most to you!

– Jen Ricci-Abeloff & Team 🌟
"
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Jerry Verbickas

August 18, 2025

5  out of  5
rating by Jerry Verbickas
"Amanda was very helpful. Did a great job trying to help me."
We responded:
"Thank you so much for your kind words! 🌟 We’re so glad to hear that Amanda was able to help and provide a great experience. Our team always strives to go above and beyond for our Good Neighbors — we truly appreciate you taking the time to share your feedback!

– Jen Ricci-Abeloff & Team ❤️
"
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Maureen Leidinger

August 15, 2025

5  out of  5
rating by Maureen Leidinger
"I called this office for a car insurance quote, and I worked with Anna. She was knowledgeable, kind, and patient! She answered all my questions and ran a few different quotes, so I was able to decide what coverage was best. I ended up with a great, affordable policy. Be sure to give this office a call!"
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Anna provided such knowledgeable and caring service while helping you find the right coverage. Our team always strives to make the process easy and personalized, and we’re so glad you found a policy that fits your needs and budget. We truly appreciate your recommendation and the trust you’ve placed in us!

– Jen Ricci-Abeloff & Team ❤️
"
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Tyler Bruno

August 4, 2025

5  out of  5
rating by Tyler Bruno
"Impeccable customer service and quality of service. Staff is patient, polite and very helpful with any questions or concerns. I will continue to go through this office! They are a great crew!"
We responded:
"Thank you so much for your wonderful review! 🌟 We truly appreciate your kind words and are so glad to hear our team has provided the service and care you deserve. It means so much that you trust us to handle your insurance needs — we’re lucky to have amazing customers like you!

– Jen Ricci-Abeloff & Team ❤️
"
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Nicole Walsh

June 17, 2025

5  out of  5
rating by Nicole Walsh
"Office staff were very professional and courteous. Anna was especially helpful to me in obtaining a new homeowners policy during a stressful time. I highly recommend Jen and her team to anyone who is looking!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Al Leoncini

June 9, 2025

5  out of  5
rating by Al Leoncini
"I have been with State Farm for many years. Jen and her staff are absolutely the best at what they do. They make doing business with them a pleasure. I highly recommend them for all your insurance needs"
We responded:
"Thank you so much for your kind words and continued trust! ❤️ We love helping our Good Neighbors every day.

– Jen Ricci-Abeloff & Team
"
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patricio karolys

June 5, 2025

5  out of  5
rating by patricio karolys
"Very friendly staff, solved all my problems, excellent service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Gilgallon

April 19, 2025

5  out of  5
rating by Scott Gilgallon
"Best local insurance agency! Everyone is so nice and knowledgeable…They always help me out with any questions I have. You’re not just a number with them!"
We responded:
"We treat our customers like family! Thank you for your review, Scott. Happy to help with all of your insurance needs."
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Jeannie Musumeci

April 16, 2025

5  out of  5
rating by Jeannie Musumeci
"Jen and her staff were so helpful, quick and kind. I always have the best experience when I call the office."
We responded:
"Thank you for the 5 stars! We’re so glad you’ve had a great experience with our team — that’s what we aim for every day.

– Jen Ricci-Abeloff & Team"
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Carol Burti

April 16, 2025

5  out of  5
rating by Carol Burti
"Immediate,professiobal,compassionate,kind and great listening.Was able help and straighten out the concerns.Very grateful. CAROL BURTI"
We responded:
"Thank you so much, Carol! ❤️ We’re so glad we could help and that you felt cared for throughout the process. Our team always strives to listen, support, and make things right for our Good Neighbors. We truly appreciate your kind words and your trust in us!

– Jen Ricci-Abeloff & Team 🌟
"
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Natalie Z

April 15, 2025

5  out of  5
rating by Natalie Z
"Jen and her staff, especially Anna, are always there when I call and need something. They always get back to me with in the same day.
I always had home and life with State Farm, but changed 3 vehicles over because they are so thorough with service and also very knowledgeable. If I could give her 20 stars , I would!"
We responded:
"Thank you so much for your review, Natalie! We're glad that we could help you with your Auto, Home, and Life Insurance! Thats so great to hear. I will certainly relay the message to Anna. She deserves the praise that she gets! Maybe someday, they will change the stars to 20. In that case, I'll be sure to let you know! (: -Jen"