Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Al Leoncini

Al Leoncini

November 20, 2024

5  out of  5
rating by Al Leoncini
"I have been with State Farm for many years. Jen and her staff are absolutely the best at what they do. They make doing business with them a pleasure. I highly recommend them for all your insurance needs"
Profile photo of Mike Rusinko

Mike Rusinko

November 18, 2024

5  out of  5
rating by Mike Rusinko
"Jen And her entire staff have always been and continue to be exceptional in every aspect of my insurance needs. They are personable, responsive, and helpful in guiding me through a variety of life situations. I give my highest rating and recommendation to Jen Ricci-Abeloff in Dunmore."
We responded:
"Hi Mike, we appreciate the kind words and the high rating! We're truly grateful for your trust in us. The entire team works hard to provide exceptional service, and it’s wonderful to hear that you had a great time with us. We're always here to help you if you need assistance in the future- Jen "
Profile photo of Candice Hall

Candice Hall

November 15, 2024

5  out of  5
rating by Candice Hall
"We have utilized services with State Farm for the past 5 years since relocating to Pennsylvania. Their bundle package for home, auto and life has allowed us to save tremendously and provided one stop shopping for our coverage needs. The entire staff is a pleasure to work with and they are definitely subject matter experts in their field for all types of insurance coverages. Highly recommended and pleased with the services rendered."
We responded:
"Hi Candice, Thank you for your thoughtful review! We’re thrilled to hear that we helped you receive the best insurance for you. It’s wonderful to know that you’ve had such a positive experience with the team. Your recommendation means a lot to us, and we’re here for you anytime you need assistance in the future!- Jen "
Profile photo of Melinda Christison

Melinda Christison

November 9, 2024

5  out of  5
rating by Melinda Christison
"My life insurance policy changed agents, and I found out that Jen was my new contact. The office staff was able to schedule me in righr away to discuss more details. I arrived to a gorgeous, clean office and greeted by a smiling receptionist. Then I got to meet Jen- what an absolutely amazing person!!! She took the time to listen to our needs, offered input and expert advice, and ended up saving us money. I can say that after a 5 year hiatus we are State Farm clients again! Thank you so much for your warm and welcoming demeanor and knowledge. In today's world it is the gold star in excellent service. #lovejen"
We responded:
"Thank you so much for your wonderful review, Melinda! We're thrilled to hear that your experience with our team was so positive. We truly care about our customers and always strives to provide service that meets your needs. It means the world to us that you found the office welcoming and that we were able to help you. We’re glad to have you back as a customer, and we look forward to continuing our relationship. If you ever need anything, don’t hesitate to reach out! – Jen"
Profile photo of Michelle Buchspics

Michelle Buchspics

October 18, 2024

5  out of  5
rating by Michelle Buchspics
"Best insurance place Marrissa and Amanda and Jen go above and beyond .they r the Best!!!!"
We responded:
"Thank you for the excellent review! My team and I hang our hats on giving our clients amazing customer service. I’m happy it was reflected in your experience with us, Michelle! – Jen & Team"
Profile photo of Deborah Skotledki

Deborah Skotledki

September 18, 2024

5  out of  5
rating by Deborah Skotledki
"Marissa is always very helpful, courteous, very responsive, and happy to help. Never feel like you are being a pain in the neck. I appreciate all her support with any questions or issues. I recommend Marissa to all my friends and family."
We responded:
"Thank you, Deborah! I’m glad you had an amazing time with Marissa, you are never a bother! We’re happy to help! – Jen"
Profile photo of Mona Graci

Mona Graci

August 14, 2024

5  out of  5
rating by Mona Graci
"We were formerly with Travelers and called this office for a quote. Spoke to Anna and she took all my info and got right back to me with a great price! So obviously, we switched both auto & home owners over and couldn't be happier. Anna is both sweet & professional. She handled all my questions I had, and was quick to respond. Give them a call, it is worth it!! Thanks again Anna & Jen."
We responded:
"Welcome to State Farm, Mona! I’m thrilled Anna was able to make your switch simple, setting up your auto and home plans. If any questions come up, please let us know. - Jen"
Profile photo of Evie Smith

Evie Smith

August 14, 2024

5  out of  5
rating by Evie Smith
"The whole team is wonderful at Jen’s office! Especially Anna, her warm personality & thoroughness helped ease me and made me realize I made the right choice! Thank you again for all of your help!"
We responded:
"Thank you, Evie, for your kind words! I’m thrilled the whole team, especially Anna, made you feel at ease with their warm personalities and thorough service. Your words mean a lot to us; we're glad you feel confident about your choice. – Jen"
Profile photo of Jeff panetti

Jeff panetti

August 3, 2024

5  out of  5
rating by Jeff panetti
"State Farm Insurance is great they treat their customers like family and Amanda is a excellent customer relations specialist she makes you feel good when she’s helping you and the rest of the team are fantastic also Jenn is a great person"
We responded:
"Thank you, Jeff, for your kind words! I’m thrilled you felt treated like family at State Farm and that Amanda has provided excellent customer service. Your appreciation for the rest of the team means a lot to me. – Jen "
Profile photo of Cara Kapacs

Cara Kapacs

August 2, 2024

5  out of  5
rating by Cara Kapacs
"I’m so Thankful we are part of this office. Marissa is absolutely amazing and helped my husband with his life insurance policy. I love the communication with Marissa and how she explained every thing in such detail. I would recommend this office to anyone! Thank you for all you guys do for your customers."
We responded:
"Thank you, Cara, for sharing your experience with my team. I’m thrilled Marissa could assist you and your husband with your coverage. Thank you for recommending us! – Jen"
Profile photo of Louise Viola

Louise Viola

May 13, 2024

5  out of  5
rating by Louise Viola
"Excellent service the best staff in the industry Need something Ask Anna The best !!!!!!!!!!"
Profile photo of Lhea Lupia

Lhea Lupia

April 21, 2024

5  out of  5
rating by Lhea Lupia
"Jen is very friendly and approachable woman. I like her!"
Profile photo of Won Tack Lim

Won Tack Lim

April 12, 2024

5  out of  5
rating by Won Tack Lim
"I felt very fortunate to find this awesome place that has people who are very professional and nice. I've had the best experience with this insurance business. Highly recommend this place to anyone who just moved into town and doesn't know where to go for their insurance."
Profile photo of Catherine Zigga

Catherine Zigga

March 19, 2024

5  out of  5
rating by Catherine Zigga
"Everything about this office is professional, friendly and helpful . The employees are wonderful and it's run by a great professional lady. !!!"
Profile photo of Laura Buckner

Laura Buckner

February 27, 2024

5  out of  5
rating by Laura Buckner
"The #1 criteria I have when first looking into any new product is good communication from the person selling it. As a consumer, I am trying to SPEND MONEY with someone, and nothing is more irritating when I put an inquiry in and hear nothing or there are long timespans between communications. Jen is the complete opposite! Through the entire process, she was flawless and timely in her communications. She answered any question I had. I've been a State Farm customer my entire adult life, and was looking to insure a property out of state from where I live. Given that an in-person meeting was off the table, I couldn't have been happier with the service I received from Jen."
Profile photo of Dan Zambito

Dan Zambito

December 27, 2023

5  out of  5
rating by Dan Zambito
"What a bubbly and lovely gal. I can’t imagine choosing another insurance agent. New office is swanky. 🤩"
Profile photo of Juan Hud

Juan Hud

October 26, 2023

5  out of  5
rating by Juan Hud
"Great agent. Easy to talk to. Straight to the point. Drfinitely the best agent ive had. I was so happy with her i did the review. And i neverrrrrr do reviews!!"
Profile photo of Donna Mari Hess

Donna Mari Hess

October 2, 2023

5  out of  5
rating by Donna Mari Hess
"Jen is fantastic! She's friendly, upbeat, and knows what she's doing. She and her staff are a wonderful team."
Profile photo of Joe S.

Joe S.

May 10, 2023

5  out of  5
rating by Joe S.
"Jen went through all of our options for Auto & Home and saved us over $1000. She was professional and friendly. She took the time to get to know us and our Insurance needs. I would highly recommend her."
We responded:
"Thank you so much, Joe! It was a pleasure meeting with you & Nessa and getting to know you! Glad we were able to save you over $1000 on your auto & home insurance! "
Profile photo of Sebrina

Sebrina

April 20, 2023

5  out of  5
rating by Sebrina
"Jen Ricci and her staff are amazing, they always go above and beyond to help their clients.I’ve been insured through Jen @statefarm for over 4 yesrs, Jen always gets me the best prices whether it’s my car , home or ATV insurance. Thanks again Hen Ricci and staff for all you do for me.💕"
We responded:
"Sebrina!!! Thank you so much for the 5 STAR REVIEW! We appreciate you & your loyalty to our business! My State Farm Team & I are glad we can give you the best price on your car, home, & ATV insurance! "
Profile photo of Marirose Murphy

Marirose Murphy

April 8, 2023

5  out of  5
rating by Marirose Murphy
"Jen and her staff exemplify excellent customer service from start to finish. They earn five plus stars with every service they provide! Highly recommend them. They never disappoint."
We responded:
"Marirose, thank you so much for the 5⭐️ review!! We appreciate your business!! "
Profile photo of Jodell Welles

Jodell Welles

February 18, 2023

5  out of  5
rating by Jodell Welles
"Jen and her staff are kind, responsive and damn good at their job!! They offer exceptional service delivered with a smile,—always."
We responded:
"Jodell! Thank you so very much for the ⭐️⭐️⭐️⭐️⭐️ review! I appreciate your business! (And our mini therapy sessions 😊)"
Profile photo of Dan Evans

Dan Evans

February 16, 2023

5  out of  5
rating by Dan Evans
"Jen never treats you like a number. I have been with them for years. Thanks for all your help."
We responded:
"Thank you so much for the 5 STAR REVIEW, Dan! I'm so grateful for customer like you! "
Profile photo of Kim Cwiklinski

Kim Cwiklinski

January 28, 2023

5  out of  5
rating by Kim Cwiklinski
"Jen and her staff are amazing...if you're in a bind financially she's willing to help you out any way she can... thanks for all you do Jen"
We responded:
"Thank you for your 5⭐️ review Kim! We have all been there & it’s my pleasure to be of help when times are tough! Thank you for your business! "
Profile photo of Anthony Fontini

Anthony Fontini

January 17, 2023

5  out of  5
rating by Anthony Fontini
"Jen Ricci is fantastic! they are always quick to respond and super friendly. if you need anything they are always there waiting to help. so glad we made the switch to state farm and got her as our rep!"
We responded:
"Thank you for your kind review, Anthony, we think you're pretty fantastic too! My insurance team is always happy to help. We appreciate you recommending everyone to switch over to State Farm. Have a wonderful day."