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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Vaughn

April 15, 2026

5  out of  5
rating by Amanda Vaughn
"Marissa was amazing and patient."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jen Ricci-Abeloff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jodell Welles

April 15, 2026

5  out of  5
rating by Jodell Welles
"Jen and her staff are kind, responsive and damn good at their job!! They offer exceptional service delivered with a smile,—always. Cassandra was so knowledgeable and professional . She addressed all of my questions. Very happy with their service."
We responded:
"Jodell! Thank you so very much for the ⭐️⭐️⭐️⭐️⭐️ review! I appreciate your business! (And our mini therapy sessions 😊)"
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Kenneth Vanbuskirk

April 14, 2026

5  out of  5
rating by Kenneth Vanbuskirk
"Excellent customer service! Excellent rates! Cannot say enough good things about Marissa , Kelly and Jenn!!"
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Theresa Hosie

April 13, 2026

5  out of  5
rating by Theresa Hosie
"They are very helpful when you come and they’ll let you know ahead of time when the insurance it’s due so you don’t get canceled, but they’re very easy to get along with and they have good insurance"
We responded:
"Thank you for the amazing review, Theresa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Matty 2000

April 10, 2026

5  out of  5
rating by Matty 2000
"While dealing with scammers and bank issues, I notified Jen and her team at State Farm. They had my back the entire time. They have been so good to me while being on this journey with their insurance. I’m so grateful to be a customer with them that I’ll never look back. As soon as I told them for what happened, they immediately stepped up to the plate and helped me out. Jen and her team held my payment until I was able to get everything back to normal, so grateful. I would recommend this agency to anyone looking for insurance, doesn’t matter if it’s vehicle, home, life, etc. They have your back the entire time, from day one!!! If I could give them more than 5 stars, I’d give them 1 trillion stars if possible. Jen and her team are so wonderful with great determination, work ethics, and attitude to help you in everyday life that everyone should hop on and be their customers. Again, absolutely phenomenal agency and I’ll never look back!!! In my heart this is a 1 trillion star review. You’ll never be disappointed, get with Jen and her team immediately!!! Thank you so much!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jen Ricci-Abeloff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dunmore ."
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Anthony Basile

April 9, 2026

5  out of  5
rating by Anthony Basile
"Always helpful and friendly anything you ask it’s done immediately"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jen Ricci-Abeloff’s Team. "
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Realdeal Berns

April 1, 2026

5  out of  5
rating by Realdeal Berns
"I’ve been with them for a long time now and they help me out every time I call in and get things done. Thank you"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Amanda Delonti

March 17, 2026

5  out of  5
rating by Amanda Delonti
"Marissa is Amazing at what she does, incredibly knowledgeable & goes above and beyond. She helped us find just what we needed, Jenn and her team are incredible, super friendly & Absolutely recommend!"
We responded:
"Amandaaa! Thank you for your review! Always happy to help with any of your insurance needs. -Jen"
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Jennifer Wisniewski

March 5, 2026

5  out of  5
rating by Jennifer Wisniewski
"Great customer service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jen Ricci-Abeloff’s Team. "
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Marissa Popis

March 4, 2026

5  out of  5
rating by Marissa Popis
"This office was exceptionally helpful with obtaining a policy and went above and beyond with their expertise. They answered all of my questions promptly and were very patient in making sure I understood my options and ways to save!"
We responded:
"Thanks so much for the fantastic rating, Marissa! We are so glad you had a positive experience with us here on State Farm Agent Jen Ricci-Abeloff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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david baum

March 4, 2026

5  out of  5
rating by david baum
"Best insurance company I’ve ever dealt with and especially when you need to make a change on your policy and make a payment over the phone! Ask for Michaela!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jen Ricci-Abeloff’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Diane Salvatori

February 17, 2026

5  out of  5
rating by Diane Salvatori
"Speaking to Marissa She was so helpful and explaining everything that I needed to know..."
We responded:
"Diane, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jen Ricci-Abeloff’s Team here in our Dunmore office. "
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Sharie Burling

February 17, 2026

5  out of  5
rating by Sharie Burling
"I love this office. We have been with them from the beginning. The “jingle” is true! State Farm is there."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jen Ricci-Abeloff’s Team. "
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George Borgia

February 16, 2026

5  out of  5
rating by George Borgia
"I've been with Jen for as long as I can remember a wonderful agent"
We responded:
"George, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ann Geis

February 16, 2026

5  out of  5
rating by Ann Geis
"I have been with State Farm for many years: when I moved to PA I was extremely fortunate to find Jen with State Farm Insurance in 2012. My experience dealing with Jen and her office staff has been amazing; excellent customer service!! In all my years with State Farm I can honestly say I have never experienced anything like it anywhere else. Thank you Jen, Kelly and the rest of the team... always a great experience dealing with you."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jen Ricci-Abeloff’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dunmore ."
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Nancy Leschinsky

February 16, 2026

5  out of  5
rating by Nancy Leschinsky
"We have been with Jen for many years. We have all our properties with State Farm. Our children have their vehicles insured by Jen. Her service is outstanding."
We responded:
"Thanks so much for the fantastic rating, Nancy! We are so glad you had a positive experience with us here on State Farm Agent Jen Ricci-Abeloff’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jessica Ferretti

February 13, 2026

5  out of  5
rating by Jessica Ferretti
"Great service, great rates and great agents !!"
We responded:
"Thank you for your 5 star review! We look forward to taking care of you for many years to come!!"
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mary ann davis

February 12, 2026

5  out of  5
rating by mary ann davis
"I had a wonderful experience with Jen and her staff today and I think they were really helpful and experienced to get back all the information needed to get the job done."
We responded:
"mary, thank you for your wonderful review of State Farm Agent Jen Ricci-Abeloff’s Team! mary, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jen Ricci-Abeloff’s Team! "
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Jason Flynn

February 11, 2026

5  out of  5
rating by Jason Flynn
"Jen and Marissa made the whole process simple, and answered any questions I had quickly."
We responded:
"Jason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Thomas Aulisio

February 11, 2026

5  out of  5
rating by Thomas Aulisio
"Great customer service 👏"
We responded:
"Wow, thank you for the 5-star review, Thomas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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michael santarsiero

February 6, 2026

5  out of  5
rating by michael santarsiero
"I’ve known Jen my agent since she was a secretary in the office. She has always treated my family without standing service wonderful kindness. She’s just a beautiful human being. Thank you for all your hard work over the years Jen God bless you."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jen Ricci-Abeloff’s Team here in Dunmore . "
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Casandra Chagaris

February 5, 2026

5  out of  5
rating by Casandra Chagaris
"I recently got a select term life policy from Marissa in the office! She was very informative and understanding through the whole process."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Timothy Pierce

February 2, 2026

5  out of  5
rating by Timothy Pierce
"I have been going through this office for my life insurance for over 25 years. My wife passed away last year and honestly, after dealing with State Farm in another state before, I honestly wasn’t expecting State Farm to pay her life insurance. I thought the company would come up with a reason why they wouldn’t pay. I’m not much on faith in corporations. The representatives in Jen’s office were great, empathetic, and paid the policy with no issues. It almost made me feel guilty about doubting the overall corporation. I mean they pay a pile of cash on football commercials, I didn’t think they would have enough left to pay on policies. I never doubt Jen or her office, just the corporation."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ally Zolin

January 31, 2026

5  out of  5
rating by Ally Zolin
"Kelly and Anna at Jen Ricci-Abeloff State Farm were amazing—knowledgeable, responsive, and made the entire process easy. Kelly and Anna provided excellent customer service and were a pleasure to work with. Highly recommend Kelly and Anna!"
We responded:
"Ally, thank you for your wonderful review of State Farm Agent Jen Ricci-Abeloff’s Team! Ally, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jen Ricci-Abeloff’s Team! "
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bobbi perrone

January 30, 2026

5  out of  5
rating by bobbi perrone
"What a wonderful place! Walking in you just feel a beautiful atmosphere with all of the ladies at State Farm! Such dolls! Thank you for all you do for me and my family!"
We responded:
"Thank you so much for the 5-stars, bobbi! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "