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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Gilgallon

April 19, 2025

5  out of  5
rating by Scott Gilgallon
"Best local insurance agency! Everyone is so nice and knowledgeable…They always help me out with any questions I have. You’re not just a number with them!"
We responded:
"We treat our customers like family! Thank you for your review, Scott. Happy to help with all of your insurance needs."
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Jeannie Musumeci

April 16, 2025

5  out of  5
rating by Jeannie Musumeci
"Jen and her staff were so helpful, quick and kind. I always have the best experience when I call the office."
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Carol Burti

April 16, 2025

5  out of  5
rating by Carol Burti
"Immediate,professiobal,compassionate,kind and great listening.Was able help and straighten out the concerns.Very grateful. CAROL BURTI"
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Natalie Z

April 15, 2025

5  out of  5
rating by Natalie Z
"Jen and her staff, especially Anna, are always there when I call and need something. They always get back to me with in the same day. I always had home and life with State Farm, but changed 3 vehicles over because they are so thorough with service and also very knowledgeable. If I could give her 20 stars , I would!"
We responded:
"Thank you so much for your review, Natalie! We're glad that we could help you with your Auto, Home, and Life Insurance! Thats so great to hear. I will certainly relay the message to Anna. She deserves the praise that she gets! Maybe someday, they will change the stars to 20. In that case, I'll be sure to let you know! (: -Jen"
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Christine Marcinko

April 10, 2025

4  out of  5
rating by Christine Marcinko
"Good employees that keep you aware of discounts and better rates"
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Thomas Mozeleski

April 10, 2025

5  out of  5
rating by Thomas Mozeleski
"I've had a few insurance companies over the years, but Jen goes above and beyond anything I need! Very prompt and thorough. Also, State Farm seems to have the best rates and when I have a claim they take care of it. I hope to stay with them for years."
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Cindy Parrino

April 9, 2025

5  out of  5
rating by Cindy Parrino
"I recently had the pleasure of working with Jen, Marissa and Anna at Jen Ricci- Abeloff State Farm Insurance agency and I couldn’t be more impressed with their level of service. Each of them was not only friendly and professional, but also incredibly responsive whenever I had a question or needed clarification they were quick to reply, and the information they provided was always accurate and helpful. They made the entire process seamless and took the time to ensure I understood all the details. I highly recommend this team for anyone looking for top-notch customer service and Insurance expertise."
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Melissa Gilgallon

April 9, 2025

5  out of  5
rating by Melissa Gilgallon
"Would not trust my insurance needs with any other insurance agency. Anna is amazing to work with and shows so much compassion. Exceptional service and best team around!"
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BossLadii Monk

April 8, 2025

5  out of  5
rating by BossLadii Monk
"Wonderful team. Everyone is so nice and knowledgeable about insurance. Would not want to use anyone else. My Questions and concerns are always answered quickly."
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Evelyn B Miller

April 7, 2025

5  out of  5
rating by Evelyn B Miller
"Jen and her staff are the best."
We responded:
"Thank you Evelyn!!! I learned from the best all those years ago at Service Merchandise! ❤️"
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Mari Gurz-Michaels

March 13, 2025

5  out of  5
rating by Mari Gurz-Michaels
"Exceptional, personalized service. They truly go above and beyond. I know that I and my family are taken care of."
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Kelly Lettieri

December 31, 2024

5  out of  5
rating by Kelly Lettieri
"This agency provides excellent customer service. Marissa Vinansky was exceptional in handling fixing a payment issue both patiently and with engagement. They listen to their customers and provide answers quickly. We also have seen how Jen Ricci gives back to the local community. Her generosity reflects her personality and service. We will keep using this firm."
We responded:
"Thank you for your review Kelly! We love taking good care of our customers & our community. Like a good neighbor, we’re there!"
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Alyssa Marinucci

December 9, 2024

5  out of  5
rating by Alyssa Marinucci
"Great company but Anna is the star of the show! Friendly, helpful, knowledgeable and good for a laugh!"
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Al Leoncini

November 20, 2024

5  out of  5
rating by Al Leoncini
"I have been with State Farm for many years. Jen and her staff are absolutely the best at what they do. They make doing business with them a pleasure. I highly recommend them for all your insurance needs"
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Mike Rusinko

November 18, 2024

5  out of  5
rating by Mike Rusinko
"Jen And her entire staff have always been and continue to be exceptional in every aspect of my insurance needs. They are personable, responsive, and helpful in guiding me through a variety of life situations. I give my highest rating and recommendation to Jen Ricci-Abeloff in Dunmore."
We responded:
"Hi Mike, we appreciate the kind words and the high rating! We're truly grateful for your trust in us. The entire team works hard to provide exceptional service, and it’s wonderful to hear that you had a great time with us. We're always here to help you if you need assistance in the future- Jen "
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Candice Hall

November 15, 2024

5  out of  5
rating by Candice Hall
"We have utilized services with State Farm for the past 5 years since relocating to Pennsylvania. Their bundle package for home, auto and life has allowed us to save tremendously and provided one stop shopping for our coverage needs. The entire staff is a pleasure to work with and they are definitely subject matter experts in their field for all types of insurance coverages. Highly recommended and pleased with the services rendered."
We responded:
"Hi Candice, Thank you for your thoughtful review! We’re thrilled to hear that we helped you receive the best insurance for you. It’s wonderful to know that you’ve had such a positive experience with the team. Your recommendation means a lot to us, and we’re here for you anytime you need assistance in the future!- Jen "
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Melinda Christison

November 9, 2024

5  out of  5
rating by Melinda Christison
"My life insurance policy changed agents, and I found out that Jen was my new contact. The office staff was able to schedule me in righr away to discuss more details. I arrived to a gorgeous, clean office and greeted by a smiling receptionist. Then I got to meet Jen- what an absolutely amazing person!!! She took the time to listen to our needs, offered input and expert advice, and ended up saving us money. I can say that after a 5 year hiatus we are State Farm clients again! Thank you so much for your warm and welcoming demeanor and knowledge. In today's world it is the gold star in excellent service. #lovejen"
We responded:
"Thank you so much for your wonderful review, Melinda! We're thrilled to hear that your experience with our team was so positive. We truly care about our customers and always strives to provide service that meets your needs. It means the world to us that you found the office welcoming and that we were able to help you. We’re glad to have you back as a customer, and we look forward to continuing our relationship. If you ever need anything, don’t hesitate to reach out! – Jen"
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Michelle Buchspics

October 18, 2024

5  out of  5
rating by Michelle Buchspics
"Best insurance place Marrissa and Amanda and Jen go above and beyond .they r the Best!!!!"
We responded:
"Thank you for the excellent review! My team and I hang our hats on giving our clients amazing customer service. I’m happy it was reflected in your experience with us, Michelle! – Jen & Team"
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Deborah Skotledki

September 18, 2024

5  out of  5
rating by Deborah Skotledki
"Marissa is always very helpful, courteous, very responsive, and happy to help. Never feel like you are being a pain in the neck. I appreciate all her support with any questions or issues. I recommend Marissa to all my friends and family."
We responded:
"Thank you, Deborah! I’m glad you had an amazing time with Marissa, you are never a bother! We’re happy to help! – Jen"
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Mona Graci

August 14, 2024

5  out of  5
rating by Mona Graci
"We were formerly with Travelers and called this office for a quote. Spoke to Anna and she took all my info and got right back to me with a great price! So obviously, we switched both auto & home owners over and couldn't be happier. Anna is both sweet & professional. She handled all my questions I had, and was quick to respond. Give them a call, it is worth it!! Thanks again Anna & Jen."
We responded:
"Welcome to State Farm, Mona! I’m thrilled Anna was able to make your switch simple, setting up your auto and home plans. If any questions come up, please let us know. - Jen"
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Evie Smith

August 14, 2024

5  out of  5
rating by Evie Smith
"The whole team is wonderful at Jen’s office! Especially Anna, her warm personality & thoroughness helped ease me and made me realize I made the right choice! Thank you again for all of your help!"
We responded:
"Thank you, Evie, for your kind words! I’m thrilled the whole team, especially Anna, made you feel at ease with their warm personalities and thorough service. Your words mean a lot to us; we're glad you feel confident about your choice. – Jen"
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Jeff panetti

August 3, 2024

5  out of  5
rating by Jeff panetti
"State Farm Insurance is great they treat their customers like family and Amanda is a excellent customer relations specialist she makes you feel good when she’s helping you and the rest of the team are fantastic also Jenn is a great person"
We responded:
"Thank you, Jeff, for your kind words! I’m thrilled you felt treated like family at State Farm and that Amanda has provided excellent customer service. Your appreciation for the rest of the team means a lot to me. – Jen "
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Cara Kapacs

August 2, 2024

5  out of  5
rating by Cara Kapacs
"I’m so Thankful we are part of this office. Marissa is absolutely amazing and helped my husband with his life insurance policy. I love the communication with Marissa and how she explained every thing in such detail. I would recommend this office to anyone! Thank you for all you guys do for your customers."
We responded:
"Thank you, Cara, for sharing your experience with my team. I’m thrilled Marissa could assist you and your husband with your coverage. Thank you for recommending us! – Jen"
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Louise Viola

May 13, 2024

5  out of  5
rating by Louise Viola
"Excellent service the best staff in the industry Need something Ask Anna The best !!!!!!!!!!"
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Lhea Lupia

April 21, 2024

5  out of  5
rating by Lhea Lupia
"Jen is very friendly and approachable woman. I like her!"